Both teams use Zillow Flex as a building block and pillar for helping them grow their existing pipelines. So they also follow the strict guidelines, expectations, and accountability of Zillow Flex leads.

So... how does Jon Hughes, the director of operations, and his team leader ensure they provide value to both segments of their team?

Think about it:

A sphere based agent, why would they join a team if they’re already killing it in their business with their sphere of influence? Well, this is exactly what Jon has figured out to do. And he doesn’t just hire any agent, Jon hires top producing agents who stay long term because of the value they bring to their agents.

Then if you think about a lead gen based agent, that line of business can become tiring, time consuming, discouraging, and even mind numbing after being expected to make so many calls, text, and emails just to make a connection. And then the required long term follow up to finally convert.

Finally, what about Zillow Flex? Those rules and requirements to remain on Zillow leads can be intense. And every agent, even the sphere based agents, are required to be on Zillow Flex and follow those expectations.

Learn how Jon Hughes has figured out this beautiful mess at The Lab on August 29th - a peer led, no-fluff, all-day event.